Privacy Policy
Last updated: 14/10/2026
1. Data controller
The controller responsible for the processing of personal data is Modelgent B.V., Keizersgracht 241, Amsterdam, Netherlands/EU. Privacy contact: privacy@modelgent.com. Legal contact: legal@modelgent.com.
2. Data we collect
We collect Identification data (name, alias, email, country, role), Verification data (ID document, selfie/liveness to validate age 18+), Professional Profile data (role, bio, experience, non-explicit portfolio), Communications data (messages, requests, support, incidents), Payment data (plan, billing), and Technical Usage data (IP, logs, device, cookies).
3. Special categories and adult data
Due to the nature of MODELGENT, certain information may reveal or suggest professional activity linked to adult content, sex life, or sensitive professional identity. MODELGENT will process this data only when necessary, with transparency, access controls, and explicit consent where applicable.
4. GDPR legal bases
The legal bases for processing are performance of the Contract (creating an account, support), Legitimate interest (security, fraud prevention), Consent (optional cookies, publication of profiles and sensitive data), and Legal obligation (taxation, DSA, responding to authorities).
5. Purposes
Operating accounts, profiles, the directory, messaging, verifications, and plans; protecting creators and users against abuse, minors, or exploitation; complying with legal obligations, and sending transactional or support communications.
6. Providers and international transfers
MODELGENT may use hosting, KYC, email, payment, and analytics providers. Where transfers occur outside the EEA, appropriate mechanisms such as standard contractual clauses (SCCs) and security assessments will be used.
7. Retention
Active account data is retained for as long as the account exists. Profile data is kept until it is withdrawn. KYC verification is preferably carried out through an external provider without storing the full identity document. Security logs are retained for between 6 and 24 months. Invoices and disputes are retained for the applicable legal, tax, and contractual period.
8. EU/EEA/UK rights
You may request access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and lodge a complaint with the data protection authority by writing to privacy@modelgent.com.
9. US privacy rights
Residents of certain states may have rights of access, deletion, correction, portability, and opt-out of sale or targeted advertising. MODELGENT does not sell personal data in exchange for money.
10. Security
We apply appropriate technical and organizational measures: HTTPS, encryption, 2FA for sensitive roles, administration logs, access control, backups, and data minimization.
11. Minors
Use by persons under 18 years of age is prohibited. If you suspect the presence of a minor, report it immediately to abuse@modelgent.com.
12. Contact
Privacy: privacy@modelgent.com. Abuse reports: abuse@modelgent.com. Legal: legal@modelgent.com.
13. Data Processing Addendum (DPA)
This DPA applies when MODELGENT acts as a data processor for a client agency, or when a provider processes data on behalf of Modelgent. It governs roles (controller/processor), subject matter (provision of the marketplace, verification, messaging), duration, categories of data, security measures (encryption, 2FA, KYC provider), authorized sub-processors, and the deletion or return of data upon termination of the business relationship.